Oferta pracy

Sales and Support Engineer

Kraków, małopolskie, Polska Dodano: 2021-06-09 | ID oferty: 843381

As a Sales and Support Engineer you will be responsible for:

  • Ensuring a positive experience for new potential leads and for current customers;
  • Identifying sales opportunities and reporting to Team Leader;
  • Helping customers find a solution that is best tailored to their needs and requirements;
  • Creating and conducting product presentations;
  • Preparing pricing quotes, invoices and renewal offers using a CRM system;
  • Handling customers’ minor technical issues and providing assistance on X-Formation products;
  • Cooperating with developers and customers in order to solve technical issues;
  • Performing analysis of the practical needs of customers;
  • Improving customer satisfaction.


What we offer:

  • Opportunity to develop your skills;
  • Competitive salary 5000 - 8500 PLN gross (UoP);
  • Possibility to work from home;
  • Access to cutting-edge technologies;
  • Flexible work hours as an alternative to a “9 to 5” schedule;
  • Private medical care and free infant care / Multisport card;
  • Comfortable, spacious, brand new office (Radzikowskiego street);
  • Providing assistance in organizing relocation;
  • Company's parking facilities;
  • Company events;
  • Working with smart and motivated people;
  • Casual working atmosphere (no dress code is required for the interview).

 What we require:

  • Proactive and customer-oriented personality suitable for building successful relations with customers;
  • IT background (eg. IT courses, education related to computer science or any technical college);
  • Advanced English (strong written and verbal communication skills);
  • Ability to analyze error logs and servers’ outputs;
  • Negotiations skills;
  • Ability to identify and solve customers’ needs before and after the sales process in order to maintain great customer satisfaction;
  • Analytical skills needed to be able to find opportunities and develop potential leads;
  • High level of commitment, motivation, and creativity;
  • Good organizational skills and ability to prioritize tasks.



  • Sales experience (B2B sales preferred);
  • Knowledge of German, French or Spanish language is a plus;
  • Basic licensing knowledge would be an asset;
  • Experience with CRM tools (Salesforce preferred);
  • Using Linux OS (a plus);
  • Knowledge of MySQL.


At X-Formation, we achieve success by building extraordinary teams with exceptional people -- that means finding the best and brightest to join us.

Does that sound like you?

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Źródło oferty

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Kraków małopolskie

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